Privacy Policy & Cookies

1. Data controller
DISTILLERIE DE LA ROCHE-GUYON (SAS), 1 rue de l’Audience, 95780 La Roche-Guyon, France
Contact : contact@distillerielrg.com

2. Data collected

Personal data collected on the distillerielrg.com website is processed in accordance with current regulations applicable to the protection of personal data, in particular the GDPR (General Data Protection Regulation).

Depending on your use of the site, we may collect:

  • Identity and contact details: last name, first name, email address, phone number (if provided), postal address (if necessary for an order or specific request);
  • Data related to requests: content of messages sent via the contact form, information provided in connection with a specific request, workshop/visit booking, or custom distillation request;
  • Data browser: IP address, pages viewed, duration of visit, browser/device type, cookie identifiers, via trackers (including Google Analytics).

3. Purposes

  • Respond to contact requests and quote requests
  • Manage orders and/or service delivery (workshops, visits, custom distillation)
  • Improve the website and measure audience (statistics)
  • Ensuring site security and preventing fraud

4. Legal basis

  • Pre-contractual measures/contract: quote, order, performance of a service
  • Legitimate interest: responding to requests, improving service, security
  • Legal obligation: billing/accounting (if applicable)
  • Consent: non-essential cookies (e.g., audience measurement according to settings)

5. Recipients/subcontractors
Your data is only accessible to authorized persons and our necessary service providers:

  • Hosting: OVH
  • Audience measurement: Google Analytics (depending on your consent/settings)
    Other service providers may be involved as needed (payment, delivery) when you place an order.

6. Retention periods (principles)

  • Contact/quote: time required for processing, then limited archiving
  • Contractual data (orders/services): necessary duration + legal archiving obligations
  • Cookies: depending on the duration set and your choice

7. Cookies
The site uses cookies/trackers:

  • Essentials (site operation)
  • Audience measurement (Google Analytics, depending on settings)
    You can accept/refuse cookies via the cookie banner and change your choice via your browser settings (and/or a “Manage my cookies” link if you include one).

8. Your rights
You have the right to access, rectify, erase, object to, restrict, and transfer your data (as applicable).
To exercise your rights: contact@distillerielrg.com.
You can contact the CNIL if necessary.